For Your Information
- Please arrive 10 minutes early before your first treatment at Serenity to allow time to complete a client consultation form. Consultations are not rushed so we can ensure that there are no health factors that may prevent a treatment going ahead. All information is kept completely confidential.
- During the consultation the treatment will be thoroughly explained to you and during the treatment you will be asked whether the techniques and pressures are suitable for your needs.
- As a courtesy to other clients and to maintain a relaxed atmosphere please turn off your mobile phones when in the health and beauty suite.
- When the treatment has ended you will be encouraged to relax, take your time before dressing and before going through to the waiting area where a glass of chilled water, or herbal/fruit tea will be waiting.
- All treatment times are approximate.
- Please give 24 hours notice of any cancellations.
- We kindly ask clients to pay by cash or cheque, thank you.
- Gift vouchers can be purchased for that special someone or occasion for any amount or a full treatment. A little pampering makes the perfect gift. Vouchers are valid for 6 months.
- Serenity also provides a loyalty card scheme and introducing a friend, will entitle you to £5 off your next treatment.
- Monthly newsletters are sent out to inform clients of the special offers available at Serenity that month and to inform them of new treatments available. If you would like to receive a newsletter then please email us at info@serenitybeautyroom.com Don't forget to state whether you prefer to receive the newsletter by email or post.
- Serenity welcomes any feedback you wish to give so please use the above email address. If for some reason you were not happy with your service then please do let us know.
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Tuesday |
10am-5pm |
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Wednesday |
10am-9pm |
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Thursday |
10am-9pm |
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Friday |
6pm-9pm |
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Saturday |
10am-4pm |